Updates from Woodchester Valley Vineyard on COVID-19
Last Updated: 25th August 2021
To all our customers,
We hope you are all keeping well and safe. We are enjoying welcoming everyone back to the vineyard for our tours, tastings and to our guest rooms. We’ll be updating this page regularly with the latest updates and timetables for our tours, accommodation and our shop. Please note that all guidance and timelines are subject to change – we will continue to update this page with any updates. Please bear with us while we respond to all your enquiries.
Vineyard Tours, Tastings & Events
We are now running our regular schedule of tours & tastings. We also be putting on some regular and one off events over the summer months. Our regular schedule can be found below and all tours can be booked here.
Our weekends are extremely busy over the next few months but we do have more availability during the weekdays (including Wednesday and Friday evenings) We do have a waiting list system on each tour so if you are trying to book for a fully booked date then please register your name on the waiting list. In the event of any cancellations, those on the waiting list are automatically notified and have priority to book before the seats are made available for general sale.
We will continue with our policy to seat each booking on separate tables with ample distance between tables to avoid unnecessary contact between households. While it’s warm enough, our doors and windows will be open throughout the tasting to ensure the room is well ventilated. Our staff will continue to wear face masks whilst moving around the tasting room for the timebeing and we ask you to consider doing so as well.
Our cancellation policy remains the same - if you are required to self-isolate then please give us a call and we will reschedule or refund your booking for you. Please give us as much notice as possible to allow us to offer the spaces to others who may want them.
If you would prefer not to commit to a date at this stage then you can purchase one of our vouchers here
Rescheduled Bookings from Covid-19 lockdowns
If you have a previous booking that you have opted to reschedule then please bear with us while we get in touch with everyone to rebook. However if you have a date and time in mind, then please feel free to contact us on email@example.com with your previous booking details and we can get you rebooked.
Please note that if you have a booking that is affected by local or national restrictions relating to Covid-19, we will reschedule your booking free of charge or can offer a full refund.
All our accommodation is now open and we are delighted to be welcoming guests back. Please note that we are fully booked until October 2021. If you want to book after this date then our live up to date availability is showing on our website. You can book online via our website here or please do get in touch on firstname.lastname@example.org or 07808 650 883 if you have any queries.
Cellar Door Shop
Our staff will continue to wear their face masks when we have customers in our Cellar Door. We’d like to ask those of our customers who can to consider doing the same. There’s usually plenty of space but please be mindful of other customers as well. Our opening remain the same: Monday - Saturday 10am - 6pm and our fridge remains fully stocked for cold bottles!
We are still operating our click & collect service on our website – please choose the option ‘pick up from store’ at the check-out and we will email you when your order is ready to collect.
Summer 2021 hours
Monday – Saturday 10am – 6pm
We are also offering free local delivery for 6+ bottles and free national delivery for all orders over £120 – this will automatically apply at the check-out. Please allow 3-5 working days for deliveries as couriers are still extremely busy.
Local delivery includes postcodes GL5, GL6, GL8, GL10 & GL11.
We hope to keep in touch with you all over the next few months and to see as many of you as possible. In the mean time please do follow us on social media if you can and keep up to date on our website, where we'll be providing regular updates and some light hearted virtual wine tastings for those of you wanting some wine advice! We'll also keep you updated on our vineyard and winery operations; some things don't stop!
All the best, stay safe happy and healthy and we look forward to seeing you all soon.
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