Tours & Tastings

GROUP BOOKINGS

If you are a large group of more than 8 people please contact us directly to discuss options for your visit, whether you are a group of friends, wine society, or other social group.

Please note that hen and stag parties are not suitable for our public tours, please enquire about a private booking.

TAKE A VIRTUAL TOUR

FREQUENTLY ASKED QUESTIONS

What procedures do you have in place regarding current Government guidelines relating to Covid-19?

• We have reduced the capacity on our tours and increased the size of our tasting room to allow us to adhere to social distancing guidelines throughout the tour. Hand sanitising stations have been provided throughout the tasting room and we ask that you sanitise your hands on entry. We will be asking all guests to confirm that they are not experiencing any of the Covid-19 symptons before we start the tour, and collecting one set of contact details per household to comply with the Government Track & Trace guidelines. Please bring your mask or face covering as you will need to wear this whilst you are in the winery. The tour guide will brief everyone at the start of the tour to any procedures that need to be followed and direct you during the tour. Please read through our Covid-19 updates here before coming on the tour where we will have the latest up to date information.
• If you are experiencing any Covid-19 symptons then please do not come to your tour – we will happily reschedule free of charge or refund you in full if this is the case. 
• Please DO NOT bring any guests with you who have not been booked on the tour in advance. With reduced capacity our tours are booking up quickly and if guests who are not booked arrive to a fully booked tour we will have to refuse entry to ensure we can continue to comply with Government Covid guidelines. If you have a guest who you’d like to add to your booking, please give us a call to check if there is space.

How do I get to you?

• Once we have received your reservation and payment has been processed, you will receive an email with detailed directions on how to find us. If you do not receive this, please check your spam inbox, or contact us if you haven’t received it.

Are children allowed on the tours?

• Unfortunately our vineyard tours are not suitable for anyone under the age of 18.

Can I bring my dog?

• Unfortunately we cannot have dogs on our regular vineyard and winery tours. We do offer our popular vineyard tour and dog walk at certain time of the year where we welcome dogs of all ages and sizes so please consider booking one of these. 

Is there a taxi firm I can contact to book a ride back?

• There are several local firms which we have used and can be booked in advance. We have used the following firms in the past:
  • Wonky Wheels 01453 767878 
  • Lady Cars 0796 996 3351

What if I need to change/cancel my reservation?

• Please contact us at least 48 hours before your tour date if you need to amend or cancel your reservation. We will offer a full refund or can re-book you for another date with 48 hours notice. If you develop Covid-19 symptons within 48 hours of your tour – please do not come on your tour. In these circumstances we will happily reschedule your tour free of charge, or provide a full refund if you are unable to reschedule.
• I’m afraid other than this we cannot offer refunds if you cancel your booking with less than 48 hours notice. If circumstances are beyond your control, please get in contact with us directly.

I have a gift voucher which I’d like to use against my booking; how can I do this?

• If you have received a gift voucher, you will have a voucher code included. Please select your dates as normal and add to the basket. The gift voucher code can be entered at the check-out and this will deduct the value of the gift voucher from your order. Please note that if your email/voucher states that you have a ‘coupon code’ then this should be entered in the coupon code box at the check-out. If the full value of your voucher has not been used on this purchase, then the balance will remain to be used on another purchase.

Do you have a list of restaurants and pubs in the area?

• Yes, there are plenty of places close by. Please click here for a list.